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What makes a customer centred culture? ($19)
27 November, 2019 @ 12:00 pm - 1:30 pm$19
What makes a customer centred culture?
Join us over lunch for a community debate on one of the most important strategic topics of 2019: how to create a customer centred culture.
What does customer centred really mean? How can we create this kind of culture? What are the trade offs for being customer-led ? And are organisations with customer centred cultures really better off?
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