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Tools for Radical Empathy in Innovation

6 March @ 5:30 pm - 6:30 pm

In our first SkillGym session (brought to you by Skills of the Modern Age), we’re going to be creating and using new tools for radical empathy.

Whether we’re designing new products and services or improving existing ones, we know it’s key to put the people we’re innovating for at the heart of our approach. This user empathy work is often done through tools like persona canvases, online surveys and interviews.

The trouble is, empathy is fundamentally an emotional skill, and these tools often fail to engage us emotionally. If we really want to connect with our users, we need tools that engage our ability to feel as well as to think; we need tools for radical empathy.


6 March
5:30 pm - 6:30 pm
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Riff (Spacecubed)
45 St George's Terrace
Perth, WA 6000 Australia
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