** DUE TO THE CURRENT CORONAVIRUS OUTBREAK, ALL MEETINGS HAVE BEEN EITHER POSTPONED, CANCELLED OR ARE ONLINE. **
Please check with the event organiser in each case, as information is changing by the hour…
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- This event has passed.
ONLINE: Service Design Online with Cubb
6 May @ 11:00 am - 12:30 pm
Welcome to SkillGym by Skills of the Modern Age.
Over the coming months, we’ll be bringing you 90-minute online workouts to keep your innovation skills sharp as we create the future of work together.
In this SkillGym workout, we’ll be showcasing the Cubb customer experience platform and exploring how it can help you map and improve your customer journeys. As businesses adapt to physical distancing and online delivery of products and services, your customer’s experience is changing very rapidly – but that doesn’t mean you can’t design and deliver great service.
This session will offer you powerful tools and processes for understanding the pain points and opportunities in your customer journeys, and equip you to design deliberate and structured experiments to improve the experience of your users.
If you’d like to have your WA startup event showing on this calendar, please email firstname.lastname@example.org with all the information, including booking details (e.g. Eventbrite link).