** DUE TO THE CURRENT CORONAVIRUS OUTBREAK, ALL MEETINGS HAVE BEEN EITHER POSTPONED, CANCELLED OR ARE ONLINE. **
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How Gamification can Supercharge Service Design
23 July, 2019 @ 5:30 pm - 7:00 pm
Ready for some fun and games?
Gamification is the application of game elements to non-game contexts. It might sound a bit dry, but it’s actually a lot of fun to think about how adding reward systems, player progression, competition and narrative to other parts of life can improve our experiences. We think there’s a lot of potential for gamification to improve the design of services, in particular, and that’s what we want to explore with you in this SkillGym workout.
How can a service be personalised for a particular user? How can you craft an engaging and meaningful story around an experience? How can you minimise the barriers to participations for users? And where are there opportunities to create moments of surprise and delight?
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